Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your use of the Krevlo platform (“Service”) operated by Krevlo (“we”, “us”, “our”). By creating an account or using the Service, you agree to be bound by these Terms.

2. Description of Service

Krevlo is a receivables automation platform that helps creator talent managers track outstanding brand-deal payments, automate chase email sequences, generate invoices, and receive daily digest reports. The Service is provided on a subscription basis.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using Krevlo, you represent that you meet these requirements and that the information you provide is accurate and complete.

4. Accounts and organisations

When you sign up, you create a user account associated with an organisation. You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately if you suspect unauthorised access to your account.

If you invite team members to your organisation, you are responsible for their compliance with these Terms.

5. Your data

You retain ownership of all data you enter into Krevlo, including deal information, creator details, brand records, and invoice data (“Your Data”). You grant us a limited licence to process, store, and transmit Your Data solely to provide the Service.

You are responsible for ensuring you have the right to enter any personal data (such as creator names or brand contact details) into the platform. Where Your Data includes personal data of third parties, you are the data controller and must comply with applicable data protection laws.

6. Chase emails

Krevlo sends automated chase emails on your behalf to brand contacts you have added to the platform. By using this feature, you confirm that:

• You have a legitimate business relationship with the recipients
• The contact details you provide are accurate
• You authorise Krevlo to send emails using your name as the sender
• You will not use the feature to send unsolicited commercial communications

We are not responsible for the content of custom chase templates you create, or for any disputes arising from chase communications.

7. Subscriptions and payment

Krevlo currently offers a free beta period for early users. After the beta period ends, continued access requires a paid subscription. Subscriptions are billed monthly through Stripe. All prices are in USD and exclusive of applicable taxes.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide pro-rata refunds for partial months.

We reserve the right to change our pricing with 30 days' notice. Price changes will not apply to your current billing period.

8. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorised access to any part of the Service
• Use the chase email feature to send spam or unsolicited marketing
• Upload malicious code or attempt to interfere with the Service
• Resell or sublicence access to the Service without our written consent
• Scrape, crawl, or otherwise extract data from the Service by automated means

9. Service availability

We aim to keep Krevlo available at all times but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable notice. We are not liable for downtime caused by factors outside our control, including internet outages, hosting provider issues, or force majeure events.

10. Limitation of liability

Krevlo is a tracking and automation tool. We do not guarantee that any specific payment will be recovered, or that chase emails will result in payment. We are not a debt collection agency, legal adviser, or financial services provider.

To the maximum extent permitted by law, our total liability to you for any claim arising from the Service is limited to the amount you have paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages, including lost revenue or lost profits.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Intellectual property

All rights in the Krevlo platform, including the software, design, branding, and documentation, belong to us. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service in accordance with these Terms.

12. Termination

You may close your account at any time by contacting us. We may suspend or terminate your account if you breach these Terms, with or without notice depending on the severity of the breach.

On termination, we will delete Your Data within 30 days, except where retention is required by law. You may request an export of Your Data before closing your account.

13. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days in advance. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For questions about these Terms, contact us at hello@krevlo.com.